Question 1

What happens at the complimentary Meet and Greet?

Accepted Answer

The Meet and Greet is the time where we can obtain all the necessary information needed to care for your pet. We will also take some time to get to know your pets and assess their temperaments. If, after the Meet & Greet, we're all ready and excited to move forward, payment for the upcoming scheduled visits (if there are any) and two sets of keys will be collected. You will also be given a link to our booking app/portal where you will be able to schedule any future visits, update your pet's information, etc.
 
Note: For our safety, any pet that appears to be overly territorial, anxious, or aggressive towards people or other animals will not move forward in the process.

Question 2

Do you provide boarding services?

Accepted Answer

At this time, we do not offer boarding; however, it is something we hope to offer in the future. :)

Question 3

Do you charge extra for multiple pets?

Accepted Answer

Nope! We charge by time. So, as long as everyone is well cared for and there is extra time left over for play and snuggles, all is well. If this is not possible, a longer visit time may be needed.

Question 4

Will you clean up any accidents?

Accepted Answer

Of course! Please leave out cleaning supplies and we will do our best to clean up any accidents. We will also clean up during potty breaks and walks.
 
However, please note we cannot guarantee that no stains will be visible and we are not responsible for any accidents that occur between our last visit and the time you come home.

Question 5

How do overnight stays work?

Accepted Answer

Overnight stays (10 hours) are usually from 9pm - 7am but may fluctuate slightly due to schedule. During that time, pets can have their dinner if not given earlier, go for a walk/potty break, have playtime and snuggle with sitter, sleep in bed with sitter or other designated area, go for a morning walk/potty break and have breakfast.  Midday visits can be added at the regular visit rate.  
 
Note: We ask that you do leave a clean set of sheets for the sitter.